Design Lead, Airbnb
Hayley is an Experience Designer at Airbnb, working on the Airbnb Design Language System (DLS). Previously, Hayley was the Design Lead for IBM’s Design Language. Based in San Francisco, California, Hayley’s work is showcased as one of “26 Innovations by 26 Innovative Women” and she is a certified Enterprise Design Thinking Leader.
When she’s not focused on the DLS, Hayley is passionate about creating awareness of unconscious bias and its impact on business. She promotes diverse design seats in leadership, breaks down organizational silos, and encourages everyone to care deeply about the details of good design.
Speech: Design at 30,000 Feet
Designing at that scale is less about designing and building products (although I can show some of those) and more about the way companies can organize, operate, and innovate to serve people (in worst cases I can share, they forget about people and learn some tough lessons along the way). Turns out designing products and designing the way organizations work are not mutually exclusive: to do one well, you have to do the other!